How to Delete Your Parsafy Account
If you’re experiencing an issue on Parsafy, we may be able to help before you go. Visit our [Contact Support] page to let us know what’s happening and we’ll do our best to resolve it.
If you still wish to delete your account, you can follow the steps below. We’re sorry to see you go!
How to Delete Your Parsafy Account
On iOS:
- Tap the ⚙️ icon on your Profile screen to open Settings
- Scroll down to Account Actions
- Tap Delete Account
- Follow the on-screen steps to complete the deletion process
On Android:
- Tap the ⚙️ icon on your Profile screen to open Settings
- Scroll down to Account Actions
- Tap Delete Account
- Follow the on-screen steps to complete the deletion process
On Web:
- Log in to your Parsafy account at parsafy.com
- Navigate to Settings → Account Actions
- Click Delete Account
- Follow the on-screen steps to complete the deletion process
Alternatively, you may submit a deletion request directly by contacting us at [email protected] or by mail at:
Parsafy AI Inc.
710 South Myrtle Ave
Monrovia, CA 91016
What Happens After You Request Deletion
After you initiate account deletion, your account will first be deactivated for 30 days. During this period:
- Other Parsafy users will not be able to contact or interact with you on the platform
- Your content will no longer be visible to other users
- You may reactivate your account at any time within the 30-day window by simply logging back in
After the 30-day deactivation period, your account will no longer be recoverable and we will initiate the final deletion process, which takes an additional 30 days to complete. As a result, your account will be permanently deleted 60 days after you initiate the deletion process.
The following will be permanently deleted:
- Your account and account settings
- Your connections and follower/following lists
- Your posts, comments, and shared content
- Your direct messages and chat history
- Your saved preferences and AI interaction history
- Your device data and location data stored in our systems
Data We May Retain After Deletion
We may retain certain personal data after account deletion for specific legal, security, and business purposes. For example, we will retain:
- Records of any purchases or financial transactions made through Parsafy
- Records of when you accepted our Terms of Service and Privacy Policy
- Any data we are required to retain under applicable law or to comply with a valid legal process
- Data necessary to resolve outstanding disputes or enforce our agreements
For more detailed information about how we handle your data after deletion, please refer to our Privacy Policy and the “How Long We Keep Your Information” section.
