EEA and UK Privacy Notice
Last Updated: June 2026 | Version: 3.0
This notice provides additional information for users in the European Economic Area (EEA) and the United Kingdom (UK). Users in the EEA and UK have certain privacy rights as specified under EU and UK law, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
Our Privacy Principles and the privacy controls we offer to all users align with these laws — this notice ensures we cover EEA and UK-specific requirements. For example, all users can request a copy of their data, request deletion, and control their privacy settings. For the full picture, please refer to our Privacy Policy.
This version adds transparency about legitimate interests, data retention timelines, cross-border safeguards, and limited automated processing.
Data Controller
If you are a user in the EEA or UK, you should know that Parsafy AI Inc. is the controller of your personal information.
Parsafy AI Inc.
710 South Myrtle Ave
Monrovia, CA 91016
United States
Email: [email protected]
Rights of Access, Deletion, Correction, and Portability
You can exercise your rights of access, deletion, correction, and portability as described in the "Control Over Your Information" section of our Privacy Policy.
To submit a request, you can:
• Use your account settings directly in the Parsafy app or on the web.
• Visit our Download My Data page.
• Visit our How to Delete Your Account page.
• Email us at [email protected].
Bases for Using Your Information
Your country only allows us to use your personal information when certain conditions apply. These conditions are referred to as "legal bases." At Parsafy AI Inc., we typically rely on one of four:
Contract
We may use your information because you have entered into an agreement with us. For example, when you use our services and accept our Terms of Service, we need to use some of your information to provide the service you have requested.
Legitimate Interest
We may use your information because we — or a third party — have a legitimate interest in doing so. For example, to provide and improve our services, protect your account, provide customer support, and help you find content you will enjoy. Our interests do not outweigh your right to privacy, so we only rely on this where our use does not significantly impact your privacy or is reasonably expected by you.
Consent
In some cases we will ask for your consent to use your information for specific purposes. If we do, we will make sure you can revoke your consent in our services or through your device permissions at any time. Even if we are not relying on consent, we may still ask permission to access data like contacts or location.
Legal Obligation
We may be required to use your personal information to comply with the law — for example, when we respond to valid legal process or need to take action to protect our users. Our policy is to notify users when we receive legal process seeking their account information, with some exceptions, as detailed in our Privacy Policy.
Examples of Our Legitimate Interests
We process certain personal data on the basis of our legitimate interests (Article 6(1)(f) GDPR), including:
- Security & fraud prevention: Verifying accounts, detecting abuse, preventing spam and impersonation, and maintaining platform integrity.
- Age verification compliance: Maintaining records of ComplyCube identity verification to ensure our 18+ platform access requirements are upheld.
- Service improvement: Analysing feature usage to enhance performance, stability, and usability of Parsafy and its tools including ViraFrame, Tellefy, Guilda, and Collaboration.
- Personalisation: Recommending relevant content, creators, or features to improve your experience on the platform.
- Business operations: Internal records, network and information security, service continuity, and essential communications.
When we rely on legitimate interests, we weigh these interests against your rights and freedoms. You can object at any time by contacting [email protected].
Data Retention
We keep personal data only as long as necessary for the purposes described here or to meet legal requirements. Typical periods:
| Category of Data | Retention Period | Purpose / Basis |
|---|---|---|
| Account information (profile, login, preferences) | Account lifetime + 12 months | Account management, dispute resolution |
| Identity & age verification data (ComplyCube) | Up to 12 months | 18+ compliance, fraud prevention, and platform security |
| Transactions & billing records | 6–10 years (region dependent) | Legal, tax, and accounting compliance |
| AI generation logs & analytics | Up to 24 months | Service improvement, abuse detection |
| Messages & support tickets | 12–24 months | Customer support, dispute handling |
| Cookies & analytics identifiers | 13–24 months | Site analytics and ads management |
| Deleted/banned accounts (backups) | 30–90 days | System recovery, audit trails |
| Marketing & newsletter data | Until consent withdrawn + 30 days | Opt-out management |
After these periods, data is securely deleted or anonymised in accordance with applicable law.
Cross-Border Transfers & Regional Storage
We use secure cloud infrastructure (Cloudflare). Where possible, data originating in the EEA or UK is stored within that region.
Automated Processing and Profiling
We use limited automated systems to:
- Detect and prevent fraud or policy violations.
- Moderate content to uphold our Community Guidelines.
- Recommend relevant content or features based on your activity on Parsafy.
These automated processes support a safe, personalised experience and do not produce legal or similarly significant effects on you as defined under GDPR Article 22. You may request human review of any automated decision by contacting [email protected].
Your Right to Object
As a user, you have the right to object to our use of your information. For many types of data, we have provided you with the ability to simply delete it if you no longer want us processing it. For other types of data, you can stop the use of your data by disabling the relevant feature in your account settings.
If there are other types of information you do not agree with us processing, you can contact us. This may apply in circumstances where you do not want us to delete your information but want us to stop processing it. Please note that if there is a legal or official requirement for us to continue processing your data, we may not be able to comply with your request.
You have a significant level of control over the personal data you provide to us. We want to respect your choices and control over your data while continuing to provide the best possible services. If you have any questions about your privacy rights or need assistance exercising them, please contact us.
EU/UK Representatives
As required under GDPR Article 27 and UK GDPR, Parsafy AI Inc. maintains representatives in the EU and UK. If you are located in the EU or UK and wish to contact our representative regarding data protection matters, please use the contact details below.
EU Representative
To be appointed. In the meantime, please direct all EU privacy enquiries to:
[email protected]
UK Representative
To be appointed. In the meantime, please direct all UK privacy enquiries to:
[email protected]
Note: Parsafy AI Inc. is in the process of appointing formal EU and UK GDPR representatives. This page will be updated once appointments are confirmed.
Complaints or Questions?
You can submit any privacy enquiries to our privacy support team at [email protected].
You also have the right to file a complaint with your local supervisory authority:
EU users: Find your local data protection authority at edpb.europa.eu.
UK users: File a complaint with the Information Commissioner's Office (ICO).
Contact Parsafy AI Inc.
Email: [email protected]
Mail: Parsafy AI Inc., 710 South Myrtle Ave, Monrovia, CA 91016
Online: parsafy.com/contact